Privacy Policy

This Privacy Policy sets out how we, Girlguiding Cumbria North county, obtain, store and use your personal information.
By using our website, https://girlguidingcumbrianorth.org.uk/, you agree to the use and treatment of your personal information in accordance with this Privacy Policy.

How we collect or obtain personal information about you

We collect personal information when you provide it to us:

  • when you fill in a form on our website
  • when you contact us by phone, email or in writing
  • when you use post or react to our social media channels
  • when you order goods or services from us

Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties with whom we have had no prior contact.

How we collect anonymous information about your behaviour

We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you but third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms.  This may occur at any time while you are browsing our website.

Cookies

See Cookie Policy

Contact Forms

Information you submit to us on a contact form will be sent by email to our staff, and will remain stored on the website or within backups for a maximum of 60 days just in case the email doesn’t get to us. If we intend to retain information for marketing purposes we’ll ask you first and give details on the form.

User submitted Comments & Reviews

You can submit comments on our content if you want to.  Normal visitors will be able to read anything that you post, and the name under which you have submitted the comment.  You may use a pseudonym if you prefer to remain anonymous.  We may ask for your email address to verify but we will never make this public.

Third-Party Services we may share data with

Third Party Analysis Tools
We use the following third party services to track and monitor visitor flows and behaviour.

Google Analytics
Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our website. Google makes a point to only share non-personally identifiable information with their partners.  Google’s privacy policy is available in full at https://www.google.com/policies/privacy/

Google Tag Manager
Google Tag Manager provides us with detailed web statistics to help us improve website performance, conversion tracking and remarketing. Read more at https://support.google.com/tagmanager/answer/9323295?hl=en and see Google’s full privacy policy at https://policies.google.com/privacy?hl=en-US

Facebook Pixel
Facebook Pixel is a piece of code placed on our website which helps us to track the performance of social media advertising from Facebook. You can review facebook’s privacy policy at https://www.facebook.com/privacy/explanation

Social Media Services
Some pages of our web site may connect with the following social media services.  These may use third party cookies to connect with your own account to provide personalised content.

Facebook
We use functionality from Facebook to display personalised content, or to allow you to share content with your friends.  We do not have any direct access to information relating to your facebook account.  For detail on Facebook’s privacy policy please visit https://www.facebook.com/privacy/explanation

Twitter
We use functionality from Twitter to display personalised content or to allow you to share content with your followers.  We do not have any direct access to personal information relating to your Twitter account.  For detail on Twitter’s privacy policy please visit https://twitter.com/en/privacy

YouTube
YouTube provides embedded video content within the site and may record anonymous information about your visit.  Google’s privacy policy is available in full at https://www.google.com/policies/privacy/

Pinterest
We use features from Pinterest to help display and share content from our website online.  We do not have any direct access to information relating to your Pinterest account but this will allow you to share content and engage with your network.  For full details on Pinterest’s privacy policy please visit https://policy.pinterest.com/en-gb/privacy-policy

Advertising and Marketing Services
We use the following services to help us to direct traffic towards our site or to display relevant personalised advertising on our site.

Google Adwords
We display advertising supplied by the Google AdWords system on our site and/or use Google AdWords to drive visitors to our site.  We may make use of information from this to track the success of our advertising campaigns. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/

Our Details
Our company name is Girlguiding Cumbria North county, Registered Charity No. 503517.  You can contact us directly via this web site, via email at countycommissionercumbrianorth@gmail.com

Questions or Complaints
If you have any questions about this privacy policy, please contact us through the channels listed above. Please also see the privacy policy of Girlguiding UK at https://www.girlguiding.org.uk